Policies

Privacy Policy

Last updated: July 2026

This policy explains what information Custom Fry Cups collects when you visit customfrycups.com or request a quote, how we use it, and how you can control it. By using this site, you agree to the practices described below.

Information We Collect

When you fill out a quote request, contact form, or newsletter signup, we collect the information you provide directly, which may include your name, email address, phone number, company name, and project details such as quantity, cup size, and color preferences. We also automatically collect standard analytics data — pages visited, device and browser type, approximate location, and referral source — through tools like Google Analytics. Cookies and similar tracking technologies from advertising and measurement partners, including Google and Meta, may also be placed on your device.

How We Use Your Information

We use the information we collect to prepare mockups and quotes, communicate about your order, fulfill and ship production, and provide customer support. We also use it for marketing purposes, which may include email updates, promotional offers, and retargeting ads shown to you on other websites and platforms based on your visit to our site.

Cookies and Tracking

Our site uses cookies and pixel-based tracking to understand how visitors use the site and to measure the performance of our advertising. This includes conversion tracking and retargeting pixels from advertising platforms. You can control cookies through your browser settings, though disabling them may affect how parts of the site function.

Third Parties We Work With

We share information with service providers who help us operate the business, including Google (analytics and advertising), Meta (advertising and retargeting), and our email/SMTP provider for transactional and marketing email delivery. These providers process data on our behalf and are not permitted to use it for purposes unrelated to the services they provide us. We do not sell your personal information to unrelated third parties.

Data Retention

We retain quote requests, order records, and related correspondence for as long as needed to fulfill orders, meet accounting and legal obligations, and support future customer service. Marketing contact information is retained until you unsubscribe or request deletion.

Your Choices

You can unsubscribe from marketing emails at any time using the link in those emails. To request access to, correction of, or deletion of your personal data, email us at george@customfrycups.com and we will respond within a reasonable timeframe.

Children’s Privacy

This site is intended for business customers and is not directed at children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page reflects the most recent revision.

Contact Us

Custom Fry Cups, 7 Pennsylvania Plaza, Suite A22, New York, NY 10001. Email george@customfrycups.com or call or text (929) 605-4397 with any privacy questions or requests.